An Implementation Decision Framework for Supply Chain Management: A Case Study

in Perioperative Services Supply Chain Management at St. Michael’s Hospital

Having a decision framework for implementation of supply chain management is critical to

leveraging strategic supply chain investments and gaining competitive advantage.

Organizational leaders can benefit from this framework to ensure result driven

solutions are successfully adopted. The value in using the framework is to determine

capacity to make a significant difference in outcomes, stickiness and in future supply chain initiatives.

The framework will be presented as a model easily applied in any industrial, manufacturing,

service or business sector. Perioperative Services at St. Michael’s hospital is comprised of 14 complex

surgical services performed in 26 operating rooms. Six Sigma principles and third party logistics provider

considerations as applied to the framework will also be discussed.